Sprint’s Customer Service

I just read on CNET’s Crave about Sprint’s "dear John" letters to their more frequent customer service callers. It’s an interesting tactic to streamline their customer service experience. The first thing I wonder about is whether these dismissals are not the work of Sprint. I just can’t see how these can solely be those high-maintenance/"Dinette Read More …

HeraldNet: 1,652 filmed running lights

HeraldNet: 1,652 filmed running lights This intersection seems to spawn recklessness. To be fair the ticketed, this light is poorly timed; I can think of several times that, in low/medium traffic I’ve needed to wait several cycles to get through the light. Not that it excuses running the light, but frustration increases the likelihood. I Read More …