Modern Business, Social Media, and @Taylorswift13

Inc. has a great piece looking at Taylor Swift and her uber-successful social media dialog with Apple. I’ve been very impressed with Ms. Swift. Her savvy social media execution has helped build her into a powerful brand. This is a woman who will have a powerful impact for years to come.

The article sums up the tools she used for success in this case nicely. She maintained a respectful tone in her dialog with Apple (I’m reluctant to use any other term as she made a statement and Apple, extremely wisely, took the advice). They also look at the way she’s managed her relationship with her fans, with which I think she’s done an exceptional job. And I adore the way she’s poked fun, in a very positive way, at the media speculation and harassment that follows her.

Ms. Swift is a bright, talented and engaging woman, who I think has done an exceptional job to date managing her brand, life and business interests. There’s a lot to learn from her savvy, no matter the sector you find yourself in. And if you’re in the arts, there’s tons.

Zorpia Blues

I’m seeing a bunch of emails from friends and colleagues from Zorpia. It ostensibly seems to be a social networking, but clearly is a phishing scheme. They will look like invites from a friend. Do Not Open The Messages From Them!

Here’s a blog post that sums up the joy.

Along with this, always double check with the assumed sender before you click on these sorts of things. And, even if they say “yeah, it’s a great site”, spend a little time with Google to verify. It’s really hard to undo this sort of damage.

Social Media Meditation

So many articles about how to make zillions on social media. I’ve long ago grown weary of that discussion. Don’t get caught up in the “magic money” mindset: “Set up Facebook/Twitter and watch the money roll in”. 

Social media provides great opportunities to engage communities. Connecting with a wider audience without much monetary cost is fantastic. However, there is the time cost to consider. Also, everyone is on these channels, as the cost is so low. Developing a distinct voice can be challenging, yet is critical. A key part of that is focus: you can’t be everything to everyone. Trying such dilutes that focus, and you lose sight of what’s critical. It’s better to have 300 engaged fans than 10k unengaged ones. Follower and Like counting are not always the best metrics. Be thoughtful how you measure success.

Your social media meditation for Sunday. Go forth and do great things!

Scaling to the personal

Something that struck me this morning: the internet grows bigger, driving us to go closer. We have tools that let us broadcast to unimaginable numbers. Yet it’s the personal that works. Even with thousands of Twitter followers (or more), the relationship is based on a one-to-one feeling of connection. Even large brands are trying to push into that space. It makes sense: none of us want to be just a number. Our marketing and PR tools need to be built focussed on creating that sense of connection.

Social Media Success

One common element to successful social media campaigns: fun. Seems quite simple, yet it’s everything. Simply trying to make money, or gaining popularity, shows. That’s trite and pathetic behavior offline, too. But delighting in human interaction, in these discussions and conversations; connections get made. All those “success metrics” build out from there. Genuineness: social media’s gold standard.

Social Media Success

One common element to successful social media campaigns: fun. Seems quite simple, yet it’s everything. Simply trying to make money, or gaining popularity, shows. That’s trite and pathetic behavior offline, too. But delighting in human interaction, in these discussions and conversations; connections get made. All those “success metrics” build out from there. Genuineness: social media’s gold standard.

Saturday thoughts

Had a day to myself, thus many errands were run. One key one: adjusting my new glasses. Yes, I’ve crossed a key benchmark of life: progressive lens. Aka: bifocals. My first round of these and need just a bit of a tweak. Don, and his colleagues at Edmonds Vision Center have always taken exemplary care of me. This time, no exception. Plus, Don is a fellow Android fan, and he recommended a few apps which I’m looking forwards to trying out:

Chrome Desktop
Pushbellet

These look like great productivity tools. Should be fun.

Thoughts on Chrome, Firefox and Open Platforms

I’ve noticed over the past few days that Chrome became boggy and SLOOOOW. There are things I love about Chrome, but it’s propensity to hogging resources and, thus, degrading my machine’s performance have long bugged me. Being deeply enmeshed within the Google ecosystem might play a big part in that. But, the more I think about things, the more I’m concerned about my personal trend towards the Chrome/Google system.

I highly value the Open Source community and what they bring to the table. Even though I’ve worked for several large corporations, I really appreciate all that this community brings to the world. It’s more than simply free software, but also open standards. To me, it’s critical that corporations cannot lock out access to our data. So, utilizing open standards is critical.

With that, though, I look at tools such as Gimp, Open Office, and Scibus and see so much potential. For, say, image editing, wouldn’t it prove better to the world that the default image system wasn’t Photoshop, or desktop publishing InDesign? Dependence on one company causes me great concern. I really want to start pushing towards the adoption of open standards as the default for most industries. I don’t mean to disparage Adobe, Microsoft, or any one else. It should just scare the crap out of us to have only one real player in an industry.

So, going forward, I shall find open alternatives for my work (see the links above to start with). First, today, FireFox for browsing. I know this will also improve my system performance. And will I really notice any of the missing features. Heck, other than drag & drop attachments from Gmail to Windows Explorer, is there anything that is in Chrome but not available in Firefox? I’m not too concerned.