It’s very hard to break free of our focus bubble, seeing the impacts of our technological creations. Whether Uber, Amazon, Bitcoin , or any of a huge number of disruptive changes. People’s lives, and livelihoods are hugely impacted. We lose sight of that at our peril.
i agree quite heartily with Om here. Tech needs to add empathy into its DNA. A simple elementary possibility: add empathically oriented checks in the project mapping. Ask “who’s hurt by this product”?
It’s a start. An important one. Or, perhaps, a critical one.
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