This morning I read Cashiers’ Last Stand, which covers some thoughts I’ve had about AI recently.
I tend towards the futurist’s view: that these changes will happen (machines will take on more of the rote work of the cashier) and that those displacements will happen relatively soon.
I also think that the service role of cashiers has a long-term place, culturally.
Lastly, I need to invest some time into studying Amazon Go. There’s disruption coming to the retail world.
Here’s their intro video:
What do you think?