Angry on the Phone

The Monday Peeve: Help Lines

Paula Light’s “Monday Peeve” for today resonates with me. I hate automated help systems, too. Unanswered emails, the chat messages that go nowhere, or the dreaded calls navigating multiple menus. Nothing says we aren’t valued by your business than hearing “your call is very important to us” every 10 seconds while on hold for an hour.

I hope your Monday was free of such misery.

The featured image is by Moose Photos from Pexels.

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